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  • What Is Kaizen?
  • Purchase
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      • Contents
    • Executive Guide
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  • Free Chapters
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    • Mark Graban
    • Joseph E. Swartz
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Off Canvas Menu

  • What Is Kaizen?
  • Purchase
  • Books
    • Healthcare Kaizen
      • Contents
    • Executive Guide
      • Contents
    • Free Chapters
    • Briefing Paper
    • Comparison
    • Endorsements and Reviews
  • Free Chapters
  • Authors
    • Mark Graban
    • Joseph E. Swartz
    • Healthcare Kaizen in the News
  • Resources
    • Online Course
    • Forms & Templates
    • Kaizen Tips
    • Videos
    • Free “Quotes” Book
    • FAQ
  • Sharing
    • Webinars & Presentations
    • Kaizen Examples
    • Example Cards & Boards
    • Share a Kaizen Improvement Example
  • Services
    • Kaizen Workshops
    • Kaizen Live @ Franciscan
    • Kaizen Kickoff
    • Kaizen Coaching
    • Speaking
  • Contact
    • Contact Mark & Joe
    • Media Kit

ENGAGE EVERYONE

IN IMPROVING HEALTHCARE

The Healthcare Kaizen books helps healthcare leaders build a culture where frontline staff improve safety, quality, and efficiency every day. Based on proven practices from hospitals worldwide—including Franciscan St. Francis Health—the book explains the management mindsets required to sustain Kaizen beyond isolated projects.

Explore the Books

The Authors

Mark Graban and Joseph Swartz are the co-authors of the books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen. Together, they bring decades of hands-on experience working with healthcare leaders and frontline teams to build practical Kaizen systems.

Intro Course

Get a practical introduction to Healthcare Kaizen concepts and methods through this online, on-demand course. Learn through short webinars and video presentations, and engage in thoughtful discussion with co-author Mark Graban and other healthcare professionals.
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Work with Mark & Joe

Mark Graban and Joe Swartz work with healthcare leaders to develop effective Kaizen systems grounded in real-world experience. From launching a new approach to reinvigorating an existing program, they help organizations engage people, improve processes, and build a culture of continuous improvement.
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Copyright © 2026 Mark Graban & Joseph Swartz
Copyright © 2026 Mark Graban & Joseph Swartz