Healthcare Kaizen | Continuous Improvement in Healthcare
Healthcare Kaizen · Mark Graban & Joseph E. Swartz
Your team sees the problems. Help them improve the work.
For over 10 years, staff at Franciscan St. Francis Health implemented and documented thousands of improvements, large and small. Healthcare Kaizen shows how they did it – and how your team can start with one.
Preview a chapter from each book before choosing. Free registration required.
Two complementary guides. Healthcare Kaizen received the Shingo Professional Publication and Research Award and includes introductory material by Masaaki Imai and Norman Bodek.
Start with the book that fits your role
Practical methods. Leadership that supports them.
Healthcare Kaizen
Engaging Front-Line Staff in Sustainable Continuous Improvements
For teams, managers, and improvement professionals: 408 pages of practical methods, with more than 200 photos and illustrations. Make it your working guide to everyday improvement.
The Executive Guide to Healthcare Kaizen
Leadership for a Continuously Learning and Improving Organization
For executives and senior leaders: a focused, 200-page guide to the leadership behaviors that help improvement take root. Start here to understand your role.
Turn ideas into everyday practice
Start learning. Try an improvement.
Understand Kaizen
Explore what continuous improvement means and how it connects to respect for people.
Equip your team
Find forms and templates to help teams capture ideas and learn from improvements.
See classic examples
Browse improvements shared by healthcare teams around the time the books came out, and consider what might work in your setting.
Meet the authors
Mark Graban &
Joseph E. Swartz
Mark and Joe bring hands-on experience helping healthcare leaders and frontline teams improve processes and build practical Kaizen systems.
Build your approach with support
Whether you’re getting started or renewing an existing effort, explore workshops, coaching, and consulting with Mark and Joe.